Terms of service
Terms & Conditions
Overview
This website is operated by Pole von Berlin (“Pole”, “we”, “us”, “our”). Pole provides this website, including all information, tools and services available, to you as a user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting our website and/or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms & Conditions (“Terms”). These Terms apply to all users of the site, including browsers, customers, merchants and contributors of content.
Please read these Terms carefully before accessing or using our website. If you do not agree to all Terms, you may not access the website or use our services.
Our online store is hosted on Shopify Inc., which provides us with the e-commerce platform to sell our products and services.
1. Online Store Terms
By agreeing to these Terms, you confirm that you are of legal age in your country of residence or that you have obtained consent from your legal guardian to use this website.
You may not use our products for any illegal or unauthorized purpose nor violate any laws in your jurisdiction when using the Service.
The transmission of viruses, malware or destructive code is strictly prohibited. Any breach will result in immediate termination of access to our services.
2. General Conditions
We reserve the right to refuse service to anyone at any time for any reason.
You understand that content (excluding payment information) may be transferred unencrypted and adapted to technical requirements of networks or devices. Payment information is always transmitted in encrypted form.
You may not reproduce, duplicate, copy, sell, resell or exploit any part of the Service without our express written permission.
3. Accuracy of Information
We are not responsible if information on this website is not accurate, complete or current. The content is provided for general information only and should not be relied upon as the sole basis for decisions.
We reserve the right to modify website content at any time without obligation to update information.
4. Changes to Service and Prices
Prices for our products are subject to change without notice. We reserve the right to modify or discontinue the Service (or any part of it) at any time without notice. We shall not be liable for any modification, price change, suspension or discontinuation.
5. Products and Services
Certain products or services may be available exclusively online and in limited quantities. Returns are subject to our Return Policy.
We make every effort to display product colors and images accurately. We cannot guarantee your device’s display is accurate.
We reserve the right to limit sales to any person, region or jurisdiction and to discontinue any product at any time.
6. Billing and Account Information
We reserve the right to refuse or cancel any order. Restrictions may apply to orders placed under the same account, payment method or billing/shipping address.
You agree to provide current, complete and accurate account and purchase information and to update such information when necessary.
Further details can be found in our Return Policy.
7. Optional Third-Party Tools
We may provide access to third-party tools over which we have no control. Use of such tools is at your own risk and subject to the third-party provider’s terms.
8. Third-Party Links
Our Service may contain links to third-party websites. We are not responsible for examining or evaluating their content and do not warrant their offerings. Complaints regarding third-party products or services should be directed to the respective provider.
9. User Content
If you submit content (e.g. feedback or suggestions), you grant us the right to use, edit, publish and distribute such content without restriction. You confirm that your content does not violate third-party rights or laws.
10. Personal Data
Your submission of personal data through the store is governed by our Privacy Policy.
11. Errors and Inaccuracies
We reserve the right to correct any errors, inaccuracies or omissions and to change or update information or cancel orders if information is inaccurate, at any time without prior notice.
12. Prohibited Uses
You are prohibited from using the site or its content for unlawful purposes, to violate laws, infringe intellectual property rights, transmit malware, collect personal data of others, or interfere with security features of the Service.
13. Liability
We are liable without limitation for intent and gross negligence and for injury to life, body or health.
In cases of slight negligence, we are liable only for breach of essential contractual obligations and limited to foreseeable damages typical for this type of contract.
Liability under the Product Liability Act remains unaffected.
14. Indemnification
You agree to indemnify and hold Pole von Berlin harmless from any claims or demands arising out of your breach of these Terms or violation of laws or third-party rights.
15. Severability
If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions remain in full force and effect.
16. Termination
These Terms remain effective until terminated by either you or us. We may terminate access to the Service at any time if you violate these Terms.
17. Entire Agreement
These Terms constitute the entire agreement between you and Pole von Berlin and govern your use of the Service, superseding any prior agreements.
18. Governing Law
These Terms are governed by the laws of Germany, excluding the UN Convention on Contracts for the International Sale of Goods (CISG).
For consumers, this applies only insofar as mandatory consumer protection laws of the country of residence are not restricted.
19. Changes to Terms
We reserve the right to update or change these Terms at any time. The current version will always be available on our website. Continued use of the website constitutes acceptance of changes.
20. Contact
Questions regarding these Terms should be sent to: